What we do
A Centralised Data Platform for Managing your Network
A digital twin is a dynamic, virtual representation of your network's physical assets, systems, and processes.
t’s not just a static model; it’s a living, breathing digital ecosystem that evolves with your grid.
At Hiko, we see the digital twin as the nerve centre for modern EDBs, enabling proactive monitoring, improved emergency response. This also enables better capital planning, with maintenance and upgrades based on real-world data.
See how Hiko can deliver immediate, valuable insights to your network.
Your data, your way
We recognise that each network is unique — from your infrastructure, to the way you consume and manage data. That’s why we offer flexible solutions tailored to your specific needs.
Hiko is a data-first vendor, enabling you to consume data in a way that suits you.
Whether you’re looking for enhanced data processing or a complete data visualisation platform, we can help you optimise your network.
Why work with Hiko?
Developed with NZ EDBs for 8+ years
Locally based team and support
We store and process data - no access restrictions
ISO 27001 certified for maximum security
How Hiko Delivers Immediate Value with your Data
Data-driven insights for better network management and future planning.
Voltage Quality: Proactive Power Management
Hiko's Voltage Quality solution empowers you to stay ahead of the curve in an evolving energy landscape.
By continuously monitoring voltage variations across your network, we help you:
Proactively manage voltage extremes before they impact consumers.
Protect valuable network assets from voltage-related stress.
Ensure seamless compliance with NZ standards.
Adapt to increasing demands from EV adoption and domestic solar generation.
Suspected Faults: Pre-emptive Fault Management
Transform your approach to network maintenance and safety.
We leverage advanced metering data to detect over and under voltage events occurring at a similar time and connected to the same low-voltage network. This helps you:
Identify potential faults before they escalate to dangerous levels.
Prevent equipment damage and electrical hazards caused by extreme voltage.
Mitigate risks of electrical shock from compromised neutral connections.
Shift from reactive emergency responses to planned, efficient maintenance.
PV Compliance: Ensuring Safe and Efficient Solar Integration
Revolutionise how you manage Distributed Energy Resources (DER) on your network by:
Monitoring energy exports.
Ensuring safety and compliance across your entire grid.
Optimising network operations with data-driven insights.
Our feature focuses on 3 critical areas:
Export Limit Compliance: Track and manage ICPs exceeding approved export limits.
Voltage Regulation: Notifications when ICPs voltage goes beyond regulatory thresholds, ensuring compliance with standards like AS/NZS4777:2.
Unauthorised Exports: Identify and address non-consented DER Installations exports, safeguarding line worker safety and preventing potential hazards.
New Connections: Streamlined and Efficient Customer Connections
Hiko's New Connections solution streamlines how you manage and approve new connection requests.
We’ve consolidated key metrics on Congestion and DG Hosting Capacity to help you:
Accelerate the application process with consolidated key metrics.
Make quicker, more informed decisions on network capacity.
Gain a comprehensive view of your network's growth potential.
Real-Time Outage Management: Swift Response, Minimal Disruption
Our Outage Management feature empowers you to respond swiftly, leveraging real-time outage notifications and integrating with E-Road, to help you:
Instantly identify outage locations and affected customers.
Dramatically reduce response times and outage durations.
Track restoration progress in real-time for efficient resource allocation.
Congestion & DG Hosting Capacity: Optimising Network Performance
The Congestion and DG Hosting Capacity solution transforms your approach to network management.
Maximise your network's potential with data-driven decision-making:
Accurately assess and increase your network's capacity for Distributed Generation (DG).
Proactively manage congestion hotspots before they impact reliability.
Optimise integration of solar, EVs, and other DERs into your LV network.
Services
We want to ensure you get maximum benefit from your data.
Our highly skilled Data & Product Development team offer bespoke services to cater for unique use cases outside of our standard solutions.
Your data. Your way.
The Top 10 LV reports you need for network sustainability and resilience
Behind every Hiko report and data visualisation lies a multi-network collaboration and requirements gathering process.
For nearly a decade we’ve produced high value LV data that New Zealand networks need for effective grid management.
We’ve compiled the top 10 LV reports as used by engineers, planners and commercial teams around New Zealand every day.